{"title":"State Specific Policy \u0026 Procedure Manuals","description":null,"products":[{"product_id":"florida-non-medical-home-care-agency-policy-procedure-manual-with-52-forms","title":"Florida Non-Medical Home Care Agency Policy \u0026 Procedure Manual with 52 Forms","description":"\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstablish the policies, procedures, and documentation your Florida non-medical home care agency needs to operate professionally, consistently, and within its authorized scope of service.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThis comprehensive manual provides written operational standards for managing the agency after formation. It is not a step-by-step guide for opening the business. It is the agency’s working policy and procedure system, supported by 52 editable forms used to document daily operations and regulatory responsibilities. \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWhat the Manual Covers\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe manual addresses essential areas of non-medical home care operations, including:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eAgency administration, organizational structure, and management responsibilities\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFlorida AHCA registration tracking and regulatory correspondence\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eNon-medical services, authorized tasks, and prohibited activities\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient inquiries, referrals, consultations, intake, assessment, and acceptance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eService agreements, service planning, scheduling, and caregiver assignments\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient rights, complaints, privacy, confidentiality, and records management\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient safety, home-safety reviews, emergency contacts, and risk mitigation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eTransportation services, driver requirements, vehicle documentation, and mileage\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEmployee recruitment, applications, employment history, and reference checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eBackground screening, credential verification, and insurance verification\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eNew-hire orientation, caregiver competency, training, and policy acknowledgment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAttendance, caregiver callouts, replacement coverage, and service changes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDaily visit documentation and client expense tracking\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIncident reporting, falls, missing clients, vehicle accidents, and employee injuries\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAbuse, neglect, exploitation, and mandatory-reporting documentation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCommunicable illness reporting and privacy-breach documentation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eComplaint investigations, corrective actions, and quality assurance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEmergency preparedness, emergency rosters, call trees, drills, and after-action reviews\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient discharge, service termination, and personnel separation\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e52 Editable Forms Included\u003c\/span\u003e\u003c\/h3\u003e\n\u003col start=\"1\"\u003e\n\u003cli\u003e\u003cspan\u003eAgency Information Sheet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eOrganizational Chart\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAHCA Registration Tracking Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRegulatory Correspondence Log\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient Referral Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient Intake Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient Home-Safety Checklist\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient Acceptance Decision Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eService Agreement\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient Service Plan\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAuthorized-Task Checklist\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProhibited-Task Acknowledgment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient Rights Acknowledgment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEmergency-Contact Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eTransportation Authorization Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient Discharge Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEmployee Application\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEmployment-History Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eReference-Check Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eBackground-Screening Checklist\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCredential-Verification Checklist\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDriver Authorization Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMotor-Vehicle-Record Checklist\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eInsurance-Verification Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eNew-Hire Orientation Checklist\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCaregiver Competency Checklist\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eTraining Attendance Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDaily Visit Note\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCaregiver Callout Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eReplacement-Coverage Log\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eChange-in-Service Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIncident Report\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFall-Response Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMissing-Client Report\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eVehicle-Accident Report\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAbuse-Reporting Documentation Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eComplaint Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eComplaint-Investigation Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCorrective-Action Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient Property Log\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient Expense and Receipt Log\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMileage Log\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePrivacy-Breach Report\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCommunicable-Illness Report\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEmployee Injury Report\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEmergency Call Tree\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEmergency Client Roster\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEmergency Drill Record\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAfter-Action Review Form\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClient Discharge\/Termination Notice\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePersonnel Separation 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